Privacy Policy

What this platform collects

We collect only what is needed to deliver the organizational read and advisory experience:

• Account information. When you sign in with Google or email, we receive your email address and a unique user identifier from our authentication provider.
• Diagnostic responses. Your answers to the Signal Scan and any advisory diagnostic are stored so you can view your Read, compare reads over time, and ground Advisor conversations in your evidence.
• Advisor conversations. Messages you exchange with the Advisor are stored so you can return to them and continue the thread.
• Instrument requests. If you request an Executive, Enterprise, or Leadership diagnostic, we collect organization name, approximate size, and your context note to evaluate fit and follow up.
• Declared profile. Information you voluntarily enter about your organization is stored as declared context, kept separate from diagnostic evidence.

How we use your information

• To generate and display your organizational Read and Map.
• To ground Advisor responses in your diagnostic evidence.
• To contact you about advisory instrument requests you initiate.
• To improve the platform's reasoning, research coverage, and instrument quality.

What we do not do

• We do not sell your personal information or diagnostic data.
• We do not use your diagnostic answers to train third-party AI models.
• We do not share individual organizational reads without your explicit permission.

Email we send you

There are two kinds, and they are kept apart on purpose.

• Product and account email. Sign-in links, email confirmation, password resets, your own completed results, and replies about an instrument request you made. These are part of having an account and are sent whether or not you opt into anything else.
• Optional communications. Writing, research notes and product updates. We send these only if you have separately and explicitly opted in. That choice is never pre-selected, it is never a condition of using the platform, and every such email can be unsubscribed from.

Unsubscribing from optional communications does not stop product and account email, because those are how the platform returns your own work to you.

Pilot feedback

If you complete a pilot feedback questionnaire, we store what you wrote, which parts of the platform you said you used, an identifier for the read you were reacting to, and the time you sent it. We do not copy your assessment answers into that record. You may separately allow us to email you about your feedback; that permission is distinct from optional communications and can be withheld while still submitting feedback.

Data retention

We keep your account and diagnostic data for as long as your account is active. Account deletion is handled as a request: email us at the address below and we will remove your diagnostic responses, Advisor conversations, and declared profile within a reasonable time, except where we are required to keep records by law.

Security

We use industry-standard authentication, encrypted connections, and database access controls. No system is perfectly secure, and we encourage you to use a strong password and keep your sign-in credentials private.

Your choices

You can review your Advisor conversations in the platform and delete any of them yourself, at any time.

Deleting your entire account, or requesting a copy of your data, is handled by email rather than by a button in the platform. Write to the address below and we will process your request. There is no self-serve account deletion or data export during the pilot.

Changes to this policy

We may update this policy as the platform evolves. We will note the last updated date at the top of the page. Continued use after changes means you accept the revised policy.

Contact

Questions about this policy or your data: privacy@brookeerickson.org